Terms of service

By using our website, you agree to our terms and conditions.

Welcome to Charm and Luck! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our services.

1. General Overview

These Terms and Conditions govern your use of the Charm and Luck website, products, and services. By using our website, you confirm that you are at least 18 years old or have parental consent to use our site.

2. Orders and Payments

Order Acceptance: Once you place an order, you will receive an order confirmation. Acceptance of your order will be finalized once your payment has been processed.

Payment Methods: We accept major credit cards and other payment methods as indicated at checkout. You agree to provide accurate and up-to-date payment information.

Pricing: Prices are listed in USD and are subject to change without notice. We make every effort to ensure accuracy but reserve the right to correct any pricing errors.

3. Shipping and Delivery

Shipping Times: Estimated delivery times are provided at checkout. Please note that delays may occur, and Charm and Luck is not liable for shipping delays caused by third-party couriers.

International Orders: Customers are responsible for any customs fees, import taxes, or other charges imposed by their country of residence.

4. Returns and Refunds

Returns: We accept returns within 30 days of delivery, provided the item is in its original condition, with tags still attached. Return shipping costs are the responsibility of the customer.

Refunds: Refunds will be processed once the returned item has been inspected. Shipping fees are non-refundable.

5. Intellectual Property 

All content, graphics, logos, and images are the property of Charm and Luck and are protected by intellectual property laws. You may not use our content without prior written permission.

6. Affiliate Program

Participation: By joining our affiliate program, you agree to promote Charm and Luck products honestly and accurately.

Commissions: Affiliates earn a commission based on sales made using their unique referral links. Commission percentages and tiers are provided in the Affiliate Agreement.

Termination: We reserve the right to terminate any affiliate relationship at our discretion, particularly in cases of misuse or dishonest promotion.

7. Limitation of Liability

Charm and Luck will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or services. Our liability shall not exceed the value of the product purchased.

8. User Accounts

Account Security: You are responsible for maintaining the confidentiality of your account information. Please notify us immediately if you suspect unauthorized access.

Termination: We may suspend or terminate your account if we believe you have violated these Terms and Conditions.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Wyoming. Any disputes arising out of or in connection with these Terms shall be resolved in the competent courts located in Laramie County, Wyoming, United States.

10. Changes to Terms and Conditions

Charm and Luck reserves the right to update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of the revised terms.

11. Contact Information

For questions regarding these Terms and Conditions, please contact us:

Email: hello@shopcharmandluck.com

Address: Charm and Luck LLC, 32 N Gould St., Sheridan, WY 82801